Shipping and delievery
Kapidhwaj AI does not sell, ship, or deliver any physical hardware products such as cameras, NVRs, or switches through our website or platform. We are a software company that provides AI-based surveillance services, cloud storage, and analytics.
No Direct Hardware Sales
All hardware used with Kapidhwaj AI’s services must be purchased separately through authorized third-party retailers. Kapidhwaj AI does not process payments for physical devices.
Third-Party Responsibility
If you purchase hardware from an external vendor:
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All logistics, shipping, delivery, and installation will be managed entirely by the retailer or their logistics provider.
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Kapidhwaj AI holds no responsibility for product shipping delays, quality issues, or delivery logistics related to hardware.
Use of Payment Gateway
Our integrated payment gateway is used only for digital service subscriptions, including:
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AI-powered surveillance analytics
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Cloud video storage
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Platform usage plans
No physical goods are transacted through our platform.
Support
If you need assistance regarding hardware installation or delivery, please contact the retailer you purchased the device from. For questions about our software services, email us at queries@kapidhwaj.ai.